It’s Teamspirit’s big 3-0, and we’re celebrating by compiling the most cringeworthy, overused, just-plain-awful corporate jargon into a bingo card you can sneak into your next meeting.

Synergistic, game-changer, best-in-class, out the box thinking… we’ve all got ones that get our goat. And now we need you to share them with us, for posterity.

So, drop your least favourite marketing buzz words into the box below and when people's responses are in we'll send you a patent Teamspirit buzz word bingo card.

Because let’s be honest, we don’t need another paradigm shift.


Let’s circle back on the worst marketing buzzwords of all time. Time to nominate the worst offenders. BHAG? Disruptor? Hyperlocal? For a bit of fun around our 30th birthday, we’re compiling a marketing buzzword bingo card.  Please give us yours here.

Aagh! What marketing buzz words give you the ick?

I have told several of my friends and family that we’re launching Unity Works, a DE&I communications specialist proposition this month. I have been met - by and large - with a good giggle. 

I understand! It is not the natural year of diversity, equity, and inclusion. Political headwinds are blowing against ‘woke’ cultural movements, major US companies - including Google, JP Morgan Chase, Citigroup, and BlackRock [1] - are scaling back their DE&I policies and targets, and economic stagnation combined with tariff chaos means business leaders have other things to worry about. Perhaps it is a moment of madness. 

But I think there's a method in it too. 

There are three main issues facing businesses when it comes to marketing inclusion, and they’re not going anywhere. 

Firstly, __consumer spending power continues to follow authentic inclusive campaigns__. No cultural vibe shifts can mask the realities of an ever-more diverse population, and that diverse population wants to spend its money on brands doing things well. Adverts featuring black people perform better[2], 50% of people are more likely to recommend a product or service if their advertisements are diverse and representative[3], and 71% of LGBTQ consumers are more likely to interact with an online ad that authentically represents their sexual orientation[4]. With marketing budgets contracting, performance and ROI is everything; authentic inclusive campaigns are a financial must-have. 

Secondly, __regulatory and legislative pressure is bedding in, not backing off__. At a sector level, the FCA’s DE&I in FS consultation paper is crystal clear: “diversity and inclusion are regulatory concerns”[5]. Even with no new DE&I rules and regs[6], the FCA still plans to support industry initiatives which boost diversity. Concurrently, the Financial Reporting Council’s revisions to the Corporate Governance Code - which came into play this January - place additional pressure on Boards in particular, requiring a diversity of personal attributes, inclusive culture, and diverse executive pipeline for good corporate governance[7]. 

And at a broader policy level, last Autumn, the Labour Government announced a draft Equality (Race and Disability) Bill[8] confirming their intention to introduce a mandatory requirement for employers of 250+ employees to publish their disability and ethnicity pay gaps. While there’s no set date, it is likely the mandate for firms to have this data collected will hit within the next year - and this brings a whole host of challenges to communicate the findings well. 

Thirdly and lastly, all of those concerns about productivity, growth, and the bottom line are all well and good, but the UK is 80% service-led… and those services are driven by people. The __UK is heavily dependent on an engaged, happy, productive workforce__. Our recent research revealed that 71% of C-suites and HR Directors in the UK believe DE&I is going to be more important to prospective employees in the next couple of years. Businesses that fail to talk about diversity properly will fall behind in the recruitment race - and those that can run engaging, authentic, cool campaigns will be top of the list for young talent.

So with these three pressures, AND a more complex societal conversation, it actually feels like businesses are crying out for expertise more than ever before. 

That’s why we’re launching Unity Works, and why we’re launching it now. We can use our truly second-to-none specialist skills, across strategy, PR and research, social and search, digital development, content, and creative to solve client communications challenges which link to diversity, equity, and inclusion. We can do it as consultants, balancing business needs with communications excellence. And we can do it with passion, energy, and authenticity - we love inclusive comms, and we’re here to help you love it too. 

To find out more about Unity Works, check our our webpage [here](https://www.teamspirit.co.uk/insights/unity-works) or email [unityworks@teamspirit.co.uk](mailto:unityworks@teamspirit.co.uk)

## Sources:

1. [https://www.forbes.com/sites/conormurray/2025/03/01/state-street-drops-corporate-board-diversity-requirement-here-are-all-the-companies-cutting-dei-programs/](https://www.forbes.com/sites/conormurray/2025/03/01/state-street-drops-corporate-board-diversity-requirement-here-are-all-the-companies-cutting-dei-programs/)
2. [https://www.campaignlive.co.uk/article/big-uplift-performance-when-black-people-themselves-represented-ads/1730746](https://www.campaignlive.co.uk/article/big-uplift-performance-when-black-people-themselves-represented-ads/1730746)
3. [https://www.statista.com/statistics/1331225/customer-attitude-diversity-inclusion-in-advertising-us-uk/](https://www.statista.com/statistics/1331225/customer-attitude-diversity-inclusion-in-advertising-us-uk/)
4. [https://www.thinkwithgoogle.com/future-of-marketing/management-and-culture/diversity-and-inclusion/inclusive-marketing-consumer-data/](https://www.thinkwithgoogle.com/future-of-marketing/management-and-culture/diversity-and-inclusion/inclusive-marketing-consumer-data/)
5. CP23/20: Diversity and inclusion in the financial sector – working together to drive change - Foreword p3 
6. [https://www.theguardian.com/business/2025/mar/12/bank-of-england-decides-against-new-rules-on-improving-diversity-and-inclusion](https://www.theguardian.com/business/2025/mar/12/bank-of-england-decides-against-new-rules-on-improving-diversity-and-inclusion)
7. [https://sustainability.slaughterandmay.com/post/102j73g/the-uk-corporate-governance-code-2024-changes-from-a-sustainability-and-di-pers](https://sustainability.slaughterandmay.com/post/102j73g/the-uk-corporate-governance-code-2024-changes-from-a-sustainability-and-di-pers)
8. [https://www.gov.uk/government/news/office-for-equality-and-opportunity-to-break-down-barriers-to-opportunity](https://www.gov.uk/government/news/office-for-equality-and-opportunity-to-break-down-barriers-to-opportunity)

A moment of madness?

The 2025 edition of our [For The Better award](https://www.teamspirit.co.uk/for-the-better) is open for nominations. And to help celebrate our 30th birthday this year, we’ve increased the For The Better prize fund to a very tidy £20,000 worth of marketing expertise!

For The Better is our annual award where we give our services, free of charge, to a purpose-led, not-for-profit organisation that’s transforming financial services for the better. You can [nominate](https://www.teamspirit.co.uk/for-the-better) an organisation you work for or just simply admire (although get their permission first!).

All nominations are put before our panel of expert judges (more on them at a later date). They choose a winner and then we get to work. Providing pro bono services across a range of marketing disciplines, from strategy and creative to PR, web design and social media.  You can see what we got up to for previous years’ winners [here](https://www.teamspirit.co.uk/work/vestpod)

__…and better than ever.__

Along with our biggest prize fund yet, we’re also giving more not-for-profit organisations a better chance of winning. We’re opening up the award to any not-for-profit that’s breaking down barriers in finance. Be that boosting inclusion, promoting financial education or driving innovation. Anything that’s helping people think and feel differently about money.

So get nominating! The deadline for entries is Friday 20th June. For more information, visit our [For The Better page](https://www.teamspirit.co.uk/for-the-better). And, in the meantime, good luck!


For The Better: Now bigger…

As I round the corner to Teamspirit, a communications agency based in London, I start to wonder what I’m in for. Based in a red-brick building with gilded signs, I’m suddenly worried that Teamspirit will be much too proper for a ruffian such as myself: as I enter I’m reassured that this is not the case. The team is friendly and welcoming, and I find myself laughing a lot. A dog joins us for the second day, and spends his time being fussed over by people with plenty of other things to be getting on with. 

I get to meet a wide variety of the team - a fully integrated agency, Teamspirit includes Creative, Strategy, Comms, Digital, and more. They are all fascinating people, so specialised in subjects I cannot even hope to keep up with. A fiercely intelligent strategist asks me if I know anything about large scale ad campaigns. I tell him I’ve seen Mad Men. He laughs.

As a journalism student, going into PR is often seen as selling your soul - joining the dark side, as it were. After my time here, I’m led to believe the opposite is true. Journalists are hunched over computers, chasing stories on X, sniffing out what Trump’s tariffs mean for the economy; PR is conducted in colourful offices by interesting people, group-chats full of fun little GIFs.

Skills-wise, the jobs are similar: writing articles, finding angles, avoiding any twists too far from truth. Research drifts across desks, surveys are completed on the street outside, and people crane over computer screens to natter about one article or another. It’s just the people you’re doing it for that are different - instead of a newspaper, you’re writing for a client, trying to generate stories and comments on their behalf that the press might pick up. 
PR people talk about journalists as journalists talk about their confidential source - they take them out to lunch, get their nails done together, and know journos by name - “oh, will Paul like this? It’s his sort of story”

Every morning the PR team does a ‘papers meeting’. I am given the Daily Mail, and asked to bring in a few financial stories that they run. I am not particularly effective at this task. Finance is not exactly my Mastermind topic - the extent of my fiscal knowledge is scoffing at the price of London Guinness. Still, everyone is very kind, and insists that they started out not knowing anything about finance either. I’m starting to believe them - I’ve learnt more about diversifying my investments in these last three days than I did in the preceding twenty-three years of life.

My time here has involved a diverse array of tasks - an article on tea and cake pairings, press releases about Gen Z’s relationship with money, stress-testing surveys, I’ve done it all. The sheer variety of agency work - problem solving every minute of every day - is fascinating, and makes the time pass incredibly quickly. 

I’ve learnt how to bake PR into an article, without overcooking the self-promotion. I’ve learnt how to construct a quote in a client’s own tone of voice. I’ve learnt how to weave facts into a press release. I’ve learnt, essentially, the other side of journalism: how to create all of the things that journalists use to create stories from. I love writing: that’s why I’m here. I want to see my words read. After this experience, all I’m saying is that maybe journalism is the wrong business. 

Teamspirit has made me feel beyond welcome - they’ve made me feel a part of the team. So much so that when I wake up tomorrow there will be a strange agency-shaped hole in my life. A hole that will persist until I hop back on LinkedIn, use everything I have learnt from all of these wonderfully talented professionals, and get myself a real job…

Quite possibly one in PR.

As my final day draws to a close, I am promoted to trolley-pusher. A cart is loaded with snacks and drinks, and I walk through the aisles. I peer at screens, full of contacts, copy, and Photoshop, and happy faces turn around at the sound of my squeaking wheels. People smile at me as they crack their Thursday evening refreshments, and I feel at home. I thought I’d found my calling, writing to these PR briefs, but it turns out I have a higher purpose. All the active listening in the world could not grant me a place in Teamspirit’s heart anywhere close to what those four simple words achieved in seconds: __“anything from the trolley?”__

Aagh! What marketing buzz words give you the ick?

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